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Bell County Plan Information 

Looking for your Member ID Card?

If you’re a new or renewing member and haven’t yet received your ID card in the mail, you can access it anytime on the MyBSWHealth member portal. Just log in to MyBSWHealth.com, click on Insurance & Billing, then Scott and White Health Plan, and select “ID Card.”

MyBSWHealth Member Portal Updates

The new MyBSWHealth 24/7 member portal experience is live. Check out our Member Portal User Guide for more information and features.

The COVID-19 vaccine will be available to health plan members at zero out-of-pocket cost

We care about the health and well-being of all of our members and are committed to keeping you informed. Click here for more information.

Welcome to the Bell County Employee Plan!

As one of the top-rated private health insurers in Texas, we are proud to cover nearly 350,000 members across Texas. As a local company based in Temple, we are honored to partner with Bell County to offer healthcare coverage to our neighbors who work for the County—and their dependents. For detailed information on benefits and other resources, please see the links below.

2020–2021 Plan Year Benefits Information

General Plan Information

2020-21 benefits will be provided by Scott & White Care Plans (SWCP), a wholly owned subsidiary of Scott and White Health Plan, and part of the Baylor Scott & White family of companies

  • Customer Service Hours: Members may reach a customer service advocate from 7 a.m. - 7 p.m. Monday – Friday at 1-844-633-5325
  • Wondr Health - Formerly Naturally Slim:

    Have you ever wondered why some people can eat the foods they love and not gain weight. Wondr Health reveals the secret sauce behind then unexpected concept through behavioral science. Learn more and apply.  Wondr Health Flyer.


  • Understanding Your Care Options flyer
  • MyBSWHealth App flyer
  • MyBSWHealth App flyer (Spanish)

    • Telemedicine

    MyBSWHealth: Get care from a Baylor Scott & White Health provider any day of the week without leaving your home or office. Simply use your computer or mobile device to schedule an eVisit or Same-Day Video Visit (8 a.m. – 8 p.m., 7 days a week). With MyBSWHealth eVisits and Same-Day Video Visits, your visit can be connected to your medical health records. Learn more about MyBSWHealth then log in to your account to schedule an appointment.

    Download the MyBSWHealth app to access your plan information and ID card on your mobile phone.               

    MDLIVE: Need care outside of MyBSWHealth hours? MDLIVE offers our members access to board-certified doctors, as well as licensed therapists and more—by phone, mobile device or computer—24/7.

  • MDLIVE flyer
  • MDLIVE flyer (Spanish)

    • Schedule a visit or learn more about MDLIVE at MDLIVE.com/SWHP.

    Specific Plan Information

    Bell County BSW Plus HMO

  • Bell County 2020-2021 BSW Plus HMO Presentation
  • Bell County 2020-2021 BSW Plus HMO Member Guide
  • Bell County 2020-2021 BSW Plus Member Guide (Spanish)
  • BSW Plus HMO Network Service Area Map
  • Bell County 2020-2021 BSW Plus HMO SBC
  • Bell County 2020-2021 BSW Plus SBC (Spanish) - Coming soon
  • Bell County BSW Plus EOC
  • Medical Claim Form
  • Pharmacy Claim Form
  • SWHP Group Value Formulary
  • Prior Authorization List
  • Transition of Care

    • Bell County BSW Preferred HMO

    Find a Provider - BSW Preferred
  • Bell County BSW Preferred HMO Presentation
  • Bell County BSW Preferred Member Guide
  • Bell County BSW Preferred Member Guide (Spanish)
  • BSW Preferred HMO Network Service Area Map
  • Bell County BSW Preferred Member SBC
  • Bell County BSW Preferred Network SBC (Spanish) - Coming Soon
  • Bell County BSW Preferred EOC
  • Medical Claim Form
  • Pharmacy Claim Form
  • SWHP Group Value Formulary
  • Prior Authorization List
  • Transition of Care
  • BSW Preferred ACO Handout
  • Accountable Care Organization (ACO) Frequently Asked Questions (FAQs)

    • Quick Links

    If you need additional assistance, please feel free to visit one of our local offices or call toll-free at 1-800-321-7947. Employees who have questions concerning eligibility, cost, contribution level or enrollment should contact their Benefit Administrator.

  • Tools and Resources
  • Authorizations and Referrals
  • Order An ID Card - Simply log into the portal Member Portal and choose Insurance & Billing, SWHP, ID Card and Request new ID card
  • Frequently Asked Questions
  • Appeals and Grievances
  • Quality Improvement Program

    • Download the MyBSWHealth App

    Learn more about the app, watch the video.

    Download the MyBSWHealth app to access your plan information and ID card on your mobile phone.

    2019—2020 Plan Year Benefits Information

    General Plan Information
  • Naturally Slim Naturally Slim Handout. For additional information about Naturally Slim, visit naturallyslim.com/SWHP.
  • Customer Service hours: Members may reach a customer service advocate from 7 a.m. - 7 p.m. Monday – Friday at 1-800-321-7947
  • Understanding Your Care Options flyer
  • MyBSWHealth App flyer
  • MyBSWHealth App flyer (Spanish)
  • Preventive Appointments flyer

    • Specific Plan Information

    Bell County SWHP HMO

     Find a Provider - SWHP HMO
  • Scott & White Care Plans: Scott and White Health Plan’s fully insured HMOs are offered through a subsidiary called Scott & White Care Plans.
  • SWHP HMO Presentation
  • SWHP Member Guide
  • SWHP Member Guide (Spanish) - Coming Soon
  • SWHP HMO Group Network Service Area Map
  • 2019-2020 Bell County SWHP HMO SBC
  • 2019-2020 Bell County SWHP HMO SBC (Spanish)
  • 2019-2020 SWHP HMO EOC
  • Medical Claim Form
  • Pharmacy Claim Form
  • SWHP Group Value Formulary
  • Prior Authorization List
  • Transition of Care

    • Bell County BSW Preferred HMO

    Find a Provider - BSW Preferred
  • BSW Preferred HMO Presentation
  • BSW Preferred HMO Member Guide
  • BSW Preferred Member Guide (Spanish) - Coming Soon
  • BSW Preferred HMO Network Service Area Map
  • 2019-2020 Bell County BSW Preferred Network SBC
  • 2019-2020 Bell County BSW Preferred Network SBC (Spanish)
  • 2019-2020 Bell County BSW Preferred EOC
  • Medical Claim Form
  • Pharmacy Claim Form
  • SWHP Group Value Formulary
  • Prior Authorization List
  • Transition of Care
  • BSW Preferred ACO Handout
  • Accountable Care Organization (ACO) Frequently Asked Questions (FAQs)

    • Log Into Your Account

    Print your ID card. View copays, deductibles and claims.
    Create an Account